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Measuring Effectiveness

Measuring Effectiveness examines how an institution collects, analyzes, and uses information to manage itself and to drive performance improvement. It examines the institution's processes and systems related to:

  • Collection, storage, management, and use of information and data – at the institutional and departmental/unit levels
  • Institutional measures of effectiveness
  • Information and data alignment with institutional needs and directions
  • Comparative information and data
  • Analysis of information and data
  • Effectiveness of information system and processes
  • Measures
  • Analysis of results
  • Improvement efforts

Measuring Effectiveness at NTC

NTC's measurement system is multi-dimensional and aimed at learning how well we are performing.  The College's comprehensive Scorecard identifies 4 Key Performance Measures and 13 Quality Indicators.  We measure efficiency and effectiveness by analyzing data gathered through our integrated data base (e.g., learner, finance, curriculum and human resource databases); surveys; financial records; assessment instruments (placement tests, course embedded assessments, program level assessments--both direct and indirect); performance reviews; program efficiency and effectiveness reviews; and feedback from constituency groups.  

You can learn about how NTC measures its effectiveness and uses the results by clicking on Processes, Results, and/or Improvements here or in the menu at the left.


 
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Home | Organizational Overview | Organizational Overview | Helping Students Learn | Accomplishing Other Distinctive Objectives | Understanding Students' and Other Stakeholders' Needs | Valuing People | Leading and Communicating | Supporting Institutional Operations | Measuring Effectiveness | Planning Continuous Improvement | Building Collaborative Relationships | Document repository | Item Worksheets | HLC Criteria Index | NTC Quality Progam | Glossary | Contact Information | Systems Appraisal, Check-Up Visit, Reaffirmation | Site map | Link to Dental Assisting Program Accreditation Portfolio | NTC Portfolio Visitors | Program Vitality and Effectiveness Review process.